Accelerating the Robot Dream
Empowering robot innovation, providing full-cycle development services, reducing costs, and accelerating the commercialization process.
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Henan Xspirebot
Xspirebot specializes in the design, production, and servicing of robot platform solutions.
Quality Control
A comprehensive quality control system that manages everything from raw materials to finished products.
Service & After sales
24-hour after-sales service. Please do not hesitate to contact us if you have any questions.
Download
XspireBot provide downloads of product catalogs, product solutions, and user manuals.
Key Member
Ten years of mass production experience and 32 patents in motion control.
Agricultural Industry
Agricultural robot chassis assists you in field operations such as sowing, spraying, and harvesting.
Manufacturing Industry
Industrial robot chassis assist you with tasks such as material handling, assembly, and quality inspection.
Transportation Industry
Autonomous transport robots that can deliver goods around the clock in urban and industrial environments.
Warehousing Industry
Unmanned transport robots enable full autonomy in cargo stacking & transfer within IoT logistics.
Inspection Industry
Autonomous 24/7 patrols at power facilities, industrial sites, data centers, and other locations.
Firefighting Industry
Autonomous fire detection & suppression in high-risk environments: high-rises, chemical plants, and data centers.
Robot Chassis
Xspirebot offers chassis for indoor and outdoor mobile robots suitable for different terrains.
Sensor
Xspirebot offers advanced sensors for autonomous robot platforms: cameras, ultrasonic radar, LiDAR, IMU, & IINS.
Controller
The controller can control the robot chassis's movement, positioning, obstacle avoidance, path planning, and other motion functions.
Motors
Drive motor designed for mobile robot chassis, applied to mobile robot platform & agricultural robot chassis.
Electric Motor Axle
Xspirebot adapts electric transaxle load, power output, & layout to meet customer needs.
Wired Components
Line control braking & steering enhance vehicle control efficiency & precision via electronic signals.
Energy
Solar panels & batteries offer flexible solutions, letting you choose components to suit your needs.
Company News
Xspirebot is committed to helping our customers reduce development costs, shorten the R&D cycle, and accelerate the mass production process through platformized and modularized architectural design and standardized production processes.
Exhibition News
Xspirebot is committed to helping our customers reduce development costs, shorten the R&D cycle, and accelerate the mass production process through platformized and modularized architectural design and standardized production processes.
Industry News
Xspirebot is committed to helping our customers reduce development costs, shorten the R&D cycle, and accelerate the mass production process through platformized and modularized architectural design and standardized production processes.
Xspirebot Service Promise
Thank you very much for your support and trust in our company, in order to provide you with better products and services, our company adhere to the “user first, quality-oriented” service production concept, through a full range of services to ensure that each customer from the choice of our products to the product into use throughout the process, can enjoy the meticulous service.
Quality Assurance
Quality is the cornerstone of our operation to date, our company has established a quality control system for each step of the process from raw material purchasing to manufacturing and then to the products leaving the factory, in order to ensure the reliability and durability of the products, and adhere to the efforts to exceed the industry's benchmarks.
1. We guarantee that all products are brand new, unused, and in full compliance with the quality, specifications, and performance requirements of your contract;
2. All products are backed by a comprehensive warranty (12 months) covering manufacturing defects and performance issues.
After-sales service commitment
1. When you report for repair, the after-sales service personnel will understand your specific needs in detail and provide professional advice and solutions.
2. During the repair process, our after-sales specialists will keep you informed of the progress of the repair.
3. After the completion of the service, our company will also conduct regular user visits to understand your satisfaction with our services and suggestions, and according to the feedback to continuously improve the quality of service.
Warranty period
1. The warranty period of our factory products is generally 12 months (except for wearing parts).
During the warranty period, we will provide free repair and replacement services, exempting all raw materials and maintenance costs (except for damage caused by improper use, maintenance or storage and damage caused by force majeure)
2. Outside the warranty period, charging maintenance labor costs and related spare parts costs (consumable parts of the product at cost price charges)
Other non-production of our company, only by the Division I overhaul the product, overhaul costs incurred in the process are the responsibility of the customer.
Product maintenance costs incurred, our company will communicate with the customer to be determined by the customer before the maintenance or delivery.
3. Professional maintenance: we have a professional maintenance staff, free of charge for all users to provide advice and introduce the use of the product precautions and other work.
What damages are outside the warranty period?
Human or accidental collision, flooding, fire and accidents resulting in damage to related parts;
Overload or improper maintenance damage.
Overloaded use, product damage due to overheating of the motor.
Power supply problems caused by disconnection, short circuit or poor contact of power lines;
Damage to internal parts of the motor caused by frequent starting and stopping, etc.
Non-original parts, if the controller in the maintenance or replacement of non-original parts used, may affect its performance and stability, resulting in warranty invalidation.
The controller has been in a harsh environment for a long time, such as high temperature, humidity, excessive dust, etc., resulting in the impact of its performance and stability.
24-hour after-sales service
Our company provides 24 hours response service, no matter which area you are located, we will provide you with high-quality after-sales service. In the process of using the product, no matter you encounter any problems, you can contact us through social media, e-mail, cell phone or online customer service, our after-sales department will provide you with after-sales processing solutions within 24 hours.
High-quality parts to provide services
Our company is committed to providing you with original high-quality parts and wearing parts, the parts used in after-sales service are all original parts, to protect the quality of maintenance and service life. We promise that in the process of after-sales service, we always stand in the user's point of view, and actively search for the optimal solution to provide users with peace of mind, rest assured that the service. We provide sufficient supply of spare parts to ensure that your product warranty period in a timely manner to obtain the required replacement of spare parts.
After-sales process
In order to provide better service to you, our after-sales process usually includes fault declaration, diagnosis, remote assistance, repair, result tracking, etc. The specific process is shown as below, if you have any questions, you are always welcome to inquire.
Fault declaration
After users find the fault, they can report the fault through the official website in the form of e-mail or form, or directly contact the online customer service staff, our after-sales department will provide you with a satisfactory solution within 24 hours.
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Troubleshooting
In order to be able to accurately determine the fault and provide you with accurate solutions, please describe the product failure problems in detail (including: the product's appearance, functionality and abnormal noise, etc.), our after-sales and technical staff will be based on your description of the initial judgment of the type of failure, and issue the appropriate maintenance program (customer approval).
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Online remote repair or parts replacement
We will provide online remote repair support and parts replacement services according to the final repair program confirmed with the customer.
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Repair Completion
After the repair is completed, we will track the results of the problem. If you are still not satisfied with the repair result, you can make a second after-sale treatment.
Note: We will set up a project team according to your project situation and after-sales problems, the members of the team include but not limited to: after-sales service personnel, technical engineers, training specialists and after-sales results tracking personnel, etc., to provide you with the best service.
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Accelerating the Robot Dream
Empowering robot innovation, providing full-cycle development services, reducing costs, and accelerating the commercialization process.
Contact Us +